Icici Lombard General Insurance Co. Ltd.

Founded: 2001
Headquarters: Mumbai, India
Type: Publicly listed general insurance company
Promoter: ICICI Bank Ltd

ICICI Lombard General Insurance is one of India’s largest private-sector general insurers, offering a comprehensive range of insurance products including health, motor, travel, home, cyber, and commercial insurance. The company has a strong presence across the country with over 300 branches, a wide digital network, and partnerships with banks, brokers, and agents.

In health insurance, ICICI Lombard is known for:

Wide cashless hospital network (6,500+ hospitals)

Anywhere Cashless feature for select policies

Digital claims and AI-powered claim processing

User-friendly mobile app (IL TakeCare)

Financially robust, the company reported a gross premium of ₹25,594 crore in FY24 and consistently maintains strong solvency and claim servicing capability. It emphasizes tech-driven solutions, preventive healthcare, and customer convenience.

Despite its strengths, customer reviews occasionally highlight concerns over claim delays or premium hikes, particularly in long-term policies. It remains one of the most trusted brands in general insurance, with a solid foundation and wide customer base.